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If you need medical help in an emergency pls call NHS

Where possible, appointments will take place by telephone, video or other online service, unless there is a clinical need for you to come to the Practice.

For more advice please visit the Wells Road Facebook Page: @wellsroadsurgery

chaperoneChaperone Policy

Patients may find certain intimate examinations a doctor needs to do quite distressing, or some patients for cultural or personal reasons may feel uncomfortable of an examination requires them to undress and/ or be touched, may feel vulnerable.

Chaperoning may help reduce distress, but must be used in conjunction with respectful behaviour, explanation, informed consent and privacy.

What is a chaperone?

A chaperone is present as a safeguard for both parties (patient and healthcare professionals) and is a witness to the conduct and the patients continuing consent to the examination or procedure.

  • Their presence adds a layer of protection for a doctor; it is very rare for a doctor to receive an allegation of assault if they have a chaperone present.
  • Acknowledge a patient’s vulnerability.
  • Provides emotional comfort and reassurance.
  • Assists in the examination.
  • Assists with undressing patients.
  • Enables them to act as an interpreter.

A chaperone is NOT used to reduce the risk of attack on a health professional.

If you wish to have a chaperone present for an examination with a health professional, please notify the reception staff in advance of the consultation or notify the doctor/ nurse during your consultation.

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