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Wells Road Surgery233 Wells RoadKnowleBristol, BS4 2DFTel: 0117 977 0018
If you think you have Coronavirus symptoms, request a swab test here
Due the Coronavirus pandemic, the majority of our face to face consultations have been changed to remote consulting (telephone and video).
If necessary, a GP will see a patient face to face. In these encounters, we recommend you wear a face covering.
Nursing appointments now occur via telephone and face to face, whilst phelbotomy appointments continue as before.
If you have an appointment that you no longer need, please let us know as soon as possible so that we can make it available for someone else.
If you have a mobile phone, you can CANCEL an appointment when you are sent a reminder.
Patients may find certain intimate examinations a doctor needs to do quite distressing, or some patients for cultural or personal reasons may feel uncomfortable of an examination requires them to undress and/ or be touched, may feel vulnerable.
Chaperoning may help reduce distress, but must be used in conjunction with respectful behaviour, explanation, informed consent and privacy.
A chaperone is present as a safeguard for both parties (patient and healthcare professionals) and is a witness to the conduct and the patients continuing consent to the examination or procedure.
A chaperone is NOT used to reduce the risk of attack on a health professional.
If you wish to have a chaperone present for an examination with a health professional, please notify the reception staff in advance of the consultation or notify the doctor/ nurse during your consultation.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10am
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.