Practice News

For a Nurse appointment please call Reception direct on 0117 9770018



8/6/21 - Do you want to opt out?

NHS Digital is replacing the General Practice Extraction Service (GPES) with the General Practice Data for Planning and Research data collection, GPDPR, and have consulted British Medical Association (BMA), Royal College of GPs (RCGP) and the National Data Guardian (NDG) to ensure safeguards are in place for patients and practices. Data will only be made available to organisations with a clear legal basis to do so for health and care purposes, and are approved following independent scrutiny by our Independent Group Advising on the Release of Data.

Patient data collected from general practice is already used to support research and analysis to help run and improve health and care services. In addition to replacing GPES, the General Practice Data for Planning and Research service (GPDPR) will help to support the planning and commissioning of services, the development of policy, public health monitoring and interventions (including coronavirus) and enable many different areas of research.

Data from the GP medical records will be shared from 1 July 2021. Data may be shared about:

  • any living patient registered at a GP practice in England when the collection started - this includes children and adults
  • any patient who died after 1 July 2021, and was previously registered at a GP practice in England when the data collection started

Names and addresses are not collected. Any data that could directly identify patients (such as NHS Number, date of birth, full postcode) is replaced with unique codes produced by de-identification software before the data is shared, a process called pseudonymisation.

Structured and coded data from patient medical records including data on:

  • diagnoses, symptoms, observations, test results, medications, allergies, immunisations, referrals, recalls and appointments, including information about physical, mental and sexual health
  • sex, ethnicity and sexual orientation

If you wish to Opt-out, click here

8/6/21: NHS Digital has delayed the deadline till September 1st

30/7/21 - Message from on-call GP (today)

We have received many calls today where the person says they have done the Covid test, but on further questioning they have actually done the Lateral Flow Test, which is INCORRECT.

There is a lot of confusion, so I hope I can explain better:
- If you have a new cough, high temperature or change in taste or smell - the nasal test kit from the pharmacy is THE WRONG TEST. You need to book in for a PCR test via
- If you are symptom-free and checking you are safe to go to work, school etc - the nasal kit from the pharmacy is CORRECT. This is called the Lateral Flow Test.
If you book in for a PCR, you'll be given walk in, drive in or home kit options. Results for the first two typically take 24 hours.
Dr Avradeep Chakrabarti
On-call GP 

20/8/21 - Important changes to routine and non-urgent blood test appointments

All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.  


We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.


Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change: 

  • Keep checking our website for regular updates – we will be sharing the latest patient information here as soon as we receive it. 
  • Check your phone for messages from us – we will also be using our patient text service to keep people informed. 
  • Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.  
  • Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review

The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.  


We would also like to take this opportunity to remind you of the wider resources available locally to support you, including the emotional support line for those experiencing anxiety or distress. You can find more here:


26/8/21 - Covid vaccinations for 16 and 17 year olds

16 and 17 year olds are eligible for the Covid vaccinations.

They can access the jab at any site in Bristol as shown via this link: Grab A Jab


23/9/21 - GPs in crisis

A disheartening video for us to watch, but hopefully will show that despite the negative stories in the news media, we are all trying the best we can

30/9/21 - Online Consulting access issues via mobile phone

There appears to be a problem accessing the online consulting portal via a mobile phone.
There is NO problem with desktop access.

We suspect it is a problem with the website server and are looking into it to get it rectified asap.

Please use a desktop computer or laptop to access online consulting portal via our website or telephone if you still have problems.

Sorry for the inconvenience.

12/10/21 - Game of Stones

The Game of Stones trial is funded by the National Institute for Health Research (NIHR). It is being conducted in the wider Bristol area by a research team from University of Bristol, led by Katrina Turner, Professor of Primary Care Research.

The research study is testing a novel weight loss intervention for men who want to lose weight. The aim is to recruit 195 men from the wider Bristol area, via local community venues and GP practices.

  • Any man registered with a practice in the BNSSG CCG can apply to take part. Your practice does not need to be directly involved in the study. 

  • If your practice is located within BNSSG, please could you place the attached poster in your practice and, if appropriate, inform your colleagues of the study. The study team can supply hard copies of the poster, so please let them know if you want one. There are also flyers and information sheets available. The study team are particularly keen to recruit men from deprived areas.

  • The trial is built on a very successful feasibility study, but at the moment recruitment is slow.  The study team are aware that general practice is super busy but any help would be greatly appreciated.

For further information, contact: or


21/10/21 - Alert- Possible scam against elderly patients

We wish to make you aware of an apparent scam that may be occuring now in the vicinity.
Someone claiming to work on behalf of the surgery is ringing elderly patients, saying they are from NHS Initiative and saying they can get alarms for the wrists which can be pressed when you fall. [They are actually called pendant alarms].
The person in question gets name, date of birth, address details and then says there is no charge initially, but then subsequently requests direct debit details.
Pendant alarms via the NHS are free. We as a surgery would never asked for money and never ask for your bank/card details or any payment over the phone.
If you come across such a call, please ask them to call you from the Surgery telephone number and suggest you notify the Police via 101.

5/11/21 - Post Covid recovery advice

A repeat reminder of the NHS Post Covid recovery website with information of common symptoms and self managment options for those that were positive on their PCR and still feel affected self isolation period has ended.

26/11/21 - Phone service breakdown

We apologise, but unfortunately our telephone service has stopped working/ broken down.
The engineers from the telephone company are busy getting it fixed.
You will only be able to contact the surgery via the online consulting tool.
We hope the telephones return to normal ASAP.
16.15- phone line fixed and working again

7/12/21 - Common illness - translated leaflets

Many families living locally speak English as their second language or speak English minimally.

We try our best to speak with these patients using telephone translators via Language Empire.

This Australian website has several leaflets translated into languages that make information easier to read eg Arabic

Click here for info

14/12/21 - Local Covid booster sites

This website has most (not all) of the bookable and walk-in sites for the Covid booster.

Click here


Bedminster Methodist church is not listed.
Done via Bedminster Pharmacy.


10/01/22 - Sad news announcement

It is with great sadness that we need to inform you about the unexpected death of our much loved colleague and friend, Dr Sue Mann.


Dr Mann was a valued and respected member of our team at Wells Road, who had worked with us for 10 years, and will be greatly missed.


Our thoughts and deepest condolences are with Dr Mann's family at this difficut time.


To allow for staff wellbeing, we will close the surgery for this week between 12.45 - 1.45pm.


For anyone who wishes to share their thoughts and memories of Dr Mann, there is a book of condolence in the waiting room at the surgery.

1/2/22 - ANNOUNCEMENT: Friday 4th February

There will be reduced staffing on the afternoon of Friday 4th February to allow all staff (medical, nursing and reception) to attend the funeral of our late colleague and friend, Dr Sue Mann.
Please only contact the surgery if you have an urgent medical issue, via telephone as the online consulting tool will be turned off. If you have an emergency eg sudden central chest pain, sudden weak face/arm/ legs or unable to breathe, call 999 asap.
Normal services will resume Monday 7th February AM.
Thank you for your support. 👍🌈
UPDATE 3/2/22: To make it manageable for Reception staff, the Online Consulting tool will stay ON ALL DAY, but telephones will be switched off after 12pm.

3/5/22 - HRT: Oestrogel gel national supply issues

Many women may have noticed when they put in a request for Oestrogen gel as a part of their HRT request either they cannot get a hold of it or an alternative is being prescribed: Sandrena gel or Lenzetto spray.
Unfortunately there is a national shortage of Oestrogen gel by it's main manufacturer, Besins Healthcare Ltd.
As yet, we don't know when supplies will return to normal, but will let you know when it does.
(Source British Menopause Society)