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If you need medical help in an emergency pls call NHS

Where possible, appointments will take place by telephone, video or other online service, unless there is a clinical need for you to come to the Practice.

For more advice please visit the Wells Road Facebook Page: @wellsroadsurgery

Practice Management

Mrs Pauline Cole (f)

Pauline is responsible for the daily running of the practice. We aim to maintain a viable practice and to provide competent friendly all round family medical care. We also try to improve on existing ways of doing things, so if you have any complaints or suggestions please let Pauline know.


We have seven part time reception staff and the reception area is the organisational centre of the practice. The receptionists are here to help and advise you in your dealings with us, but their job is very demanding. They must deal with enquiries from all directions, frequently simultaneously, and we would ask you to be patient.

Our team of secretarial and clerical staff provide administrative support for the practice, releasing reception and clinical staff to devote their time to patients.

Mrs Lyn Thorne (f)

Reception Supervisor

Julie A (f)
June (f)
Sandy (f)
Mary (f)
Debbie (f)
Julie F (f)
Louise (f)
Faye (f)
Pat (f)


Mrs Andrea Love (f)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website