Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please send these to our email address: wellsroad.surgery@nhs.net

Medical matters and administrative queries should still be submitted using the Online Consultation system.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please send details to our email address (wellsroad.surgery@nhs.net) or submit in writing to the practice.

Medical matters and administrative queries should still be submitted using the Online Consultation system.